Slack is rolling out a suite of AI features to turn the messaging platform into a central hub for enterprise productivity, marking Salesforce's direct challenge to Microsoft's workplace AI dominance.
Key Takeaways:
- Slack's new AI features will allow teams to automatically generate project briefs, extract action items from conversations, and reformat meeting notes into structured updates.
- The platform will position itself as the unified search interface for enterprise data, addressing a major productivity drain in modern workplaces.
- Salesforce has restricted external AI companies from accessing Slack data, creating a walled garden approach that mirrors broader industry trends toward platform consolidation.
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